oktk3 Privacy Policy — How We Handle Your Data

1Information We Collect

oktk3 collects personal information in the following categories when you use our platform:

• Identity data: full name, date of birth, nationality, and government-issued identification document details provided during account registration or KYC verification. This information is required to verify that you meet the minimum age requirement of 21 years and to confirm your identity.
• Contact data: mobile number, email address, and any communication preferences you specify. This is used for account notifications, transaction confirmations, and customer support correspondence.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (such as the last four digits of a bKash or Nagad mobile wallet number), and account balance history. Full payment credentials are never stored by oktk3; they are handled exclusively by the respective payment provider.
• Technical data: IP address, device type, operating system, browser type and version, session duration, pages visited, clickstream data, and login timestamps. This data is collected automatically when you access the platform and is used for security monitoring, fraud detection, and platform performance optimisation.
• Gaming activity data: bet history, game preferences, session frequency, wager amounts, win and loss records, and VIP loyalty points activity. This data is used to deliver and improve the gaming service, calculate VIP tier status, and comply with responsible gaming obligations.

oktk3 collects only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data for identification, or health data, unless such data is directly relevant to a responsible gaming or KYC compliance requirement.

2How We Use Your Information

oktk3 uses the personal data we collect for the following purposes:

• Account management: to create, maintain, and administer your oktk3 player account, including processing your registration, verifying your identity, managing your wallet balance, and responding to customer support requests.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, to reconcile transaction records, and to detect and prevent fraudulent payment activity.
• Service delivery and improvement: to provide the full range of gaming products available on the oktk3 platform, to personalise your experience based on your game preferences and activity history, and to develop and test new platform features.
• Security and fraud prevention: to monitor account activity for suspicious patterns, to detect and investigate potential fraud, bonus abuse, collusion, or match-fixing, and to protect the integrity of the oktk3 platform and all players using it.
• Responsible gaming compliance: to monitor gaming patterns for indicators of problem gambling, to enforce deposit limits and self-exclusion restrictions applied by the player, and to fulfil our responsible gaming obligations as described in the Responsible Gaming policy.
• Communications: to send you transaction confirmations, security alerts, account notifications, and — where you have opted in — promotional messages about bonuses, new games, and platform updates. You may opt out of marketing communications at any time by contacting customer support.

3Legal Basis for Processing

oktk3 processes your personal data on the following legal bases:

• Contractual necessity: processing that is required to fulfil the Terms and Conditions agreement between you and oktk3, including account management, payment processing, and delivery of gaming services.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering requirements, age verification obligations, and any lawful request from a relevant government authority or regulatory body.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and platform analytics, where these interests are not overridden by your data protection rights.
• Consent: for marketing communications and for any processing activity not covered by the above bases, where we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4Sharing Your Information

oktk3 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only in the following limited circumstances:

• Service providers: we share data with trusted third-party vendors who provide services on our behalf, including payment processing partners (bKash, Nagad, Rocket, Upay), game content providers (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, Spribe), identity verification services, and IT infrastructure providers. All service providers are contractually bound to process your data only for the specific purpose for which it was shared and to maintain appropriate security standards.
• Legal and regulatory authorities: we may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are required to do so by applicable law, court order, or lawful government request. Such disclosures will be limited to the minimum information required to satisfy the legal obligation.
• Fraud and security investigations: in cases where we have reasonable grounds to suspect fraud, money laundering, or other illegal activity, we may share relevant data with relevant investigative authorities, financial intelligence units, or other platforms as part of coordinated industry fraud prevention efforts.
• Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or part of the oktk3 business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via a platform notification or email prior to your data being transferred and subject to a different privacy policy.

oktk3 requires all third parties who receive or process your personal data on our behalf to implement appropriate technical and organisational security measures and to use your data solely for the purpose specified in our data-sharing agreement with them.

5Cookies and Tracking Technologies

oktk3 uses cookies and similar technologies (such as local storage and session tokens) on the oktk3.ws platform. Cookies are small data files stored on your device that help us deliver a functional and personalised gaming experience. The following categories of cookies are used:

• Essential cookies: strictly necessary for the platform to function. These include session authentication tokens that keep you logged in during your gaming session, CSRF protection tokens that prevent cross-site request forgery attacks, and cookies that remember your language and display preferences. These cookies cannot be disabled without breaking platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate the platform, which games are most popular, and where technical errors occur. This data helps oktk3 improve the platform experience. Analytics data is not used to identify individual players.
• Preference cookies: used to remember your account settings and display preferences between sessions, such as preferred game categories and notification settings. These improve your experience by reducing the need to reconfigure settings on each visit.

You can manage your cookie preferences through your device's browser settings. Please note that disabling cookies other than essential cookies may affect the functionality of certain platform features. oktk3 does not use advertising or tracking cookies to serve targeted advertisements to players on third-party platforms.

6Data Retention

oktk3 ret ains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal data retention policy. Account data, transaction records, and gaming activity logs are retained for a minimum of five years following account closure to comply with anti-money laundering record-keeping requirements. Communications and customer support records are retained for three years from the date of the last interaction.

Where your data is no longer required for any lawful purpose, oktk3 will securely delete or anonymise it in accordance with our data disposal procedures. If you request account closure, we will action the closure promptly but will retain the minimum data required by law for the applicable retention period. You may request confirmation of what data we hold about you at any time by contacting our support team.

7Data Security

oktk3 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These include 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account data, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and multi-factor authentication options for player accounts.

While oktk3 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for ensuring that your device and network connection are secure when accessing the platform. If you suspect a security breach affecting your account, you should contact oktk3 customer support immediately.

8Your Data Rights

As a player on the oktk3 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our customer support team via the email address listed in the site footer.

• Right of access: you have the right to request a copy of the personal data we hold about you, including your account information, transaction history, and gaming activity records. We will respond to access requests within 30 days.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Identity-critical data such as your registered name and date of birth may require re-submission of KYC documentation to update.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to our legal retention obligations; we cannot delete data we are required by law to retain.
• Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we are investigating a data accuracy dispute or a complaint about how your data has been used.
• Right to object: you have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. You also have an unconditional right to object to the use of your data for direct marketing purposes, and we will stop such processing immediately upon receipt of your objection.

oktk3 will respond to all data rights requests within 30 calendar days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for exercising your data rights unless a request is manifestly unfounded or repetitive.

9Third-Party Links and Services

The oktk3 platform integrates content and services from third-party game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. When you interact with a game provided by a third-party supplier, that supplier may collect certain technical and gameplay data independently of oktk3 in accordance with their own privacy policies. oktk3 is not responsible for the privacy practices of third-party game providers. We recommend reviewing the privacy policy of any third-party service provider whose services you use on our platform.

10Minors and Age Restriction

The oktk3 platform is strictly restricted to individuals aged 21 and above. oktk3 does not knowingly collect or process the personal data of anyone under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account and delete or anonymise all personal data relating to that individual. If you believe that a minor may have registered on the oktk3 platform, please contact our support team immediately via the email address in the site footer.

11Changes to This Privacy Policy

oktk3 reserves the right to update or amend this Privacy Policy at any time. We will notify registered players of material changes to this Policy via a platform notification or by email to the address registered on your account. The updated Policy will be published at oktk3.ws/privacy-policy with a revised effective date.

Your continued use of the oktk3 platform after the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you must stop using the platform and may request account closure by contacting our support team. We encourage you to review this Policy periodically to stay informed of how we protect your data.